Abigail Best Electrolysis

Specialist in Permanent Hair Removal

and   

Advanced Blemish Removal

Yelling, Cambridgeshire

07929 918 965

Your Appointment

Salon Address / Directions   

55 High Street, Yelling, PE196SB.                                                                     The entrance is off Ashcroft.                                                                            The turning to Ashcroft is by the only speed bump in Yelling.                    You will see a big wooden fence and an even bigger willow tree.

From Toseland the turning to Ashcroft is on your left.                                      From Papworth, Ashcroft is on your right.                                                            Once you are on Ashcroft the driveway is the first on your right.   

Pull onto the drive and park behind the car in front of the garage.              Do not park on the road, unless the drive way is full.                                                 

Booking and Paying for a Consultation                                                                Appointments can be booked via phone, text, email, WhatsApp or Messenger.

Payment for consultations must be made within 24 hours of booking to confirm your appointment slot.

If you have not paid within 24 hours your appointment will be cancelled. 

This payment is non-refundable if you cancel within 48 hours of your appointment. If you wish to rebook you will be required to pay again.  Last-minute cancellations aren’t easy to fill and have a financial impact that I can not afford to absorb.       

Payment is by cash transfer but card payments, Cash or cheque can be used on the day by prior arrangement.                                                                If paying by cash you must have the exact amount as I may not have change, but credit can be given to further treatment.

There is a 1.69% charge for credit and debit card facilities.


Booking and Paying for ongoing treatment.                                                                                                                                                                              Appointments can be booked via phone, text, email, WhatsApp or Facebook Messenger.                                                                                              Payment by cash transfer 24 hours before your appointment is required. Card payments, Cash or cheque can be used on the day by prior arrangement.

If paying by cash you will need to have the correct amount as Abigail may not have change, but credit can be given to further treatment.                                                                                                       

There is a 1.69% charge for credit and debit card facilities.

Missed appointments and cancellations within 24 hours of your treatment slot will be charged in full. If you are on a course of treatment you will lose the relevant treatment off your course.

Illness                                                                                                                       If you are generally ill or have any symptoms or a positive test result for COVID-19 get in touch and we can re-arrange your booking.                            

Masks                                                                                                                          You are not required to wear a mask but, if you prefer to, please do.              Abigail is trying to minimise the spread of infection and all clients can play their part in helping too.                                                                                      Being self-employed, Abigail can not afford to be ill and take time off. she mainly works on the facial area, so will wear a mask to minimise the risk of picking up coughs and colds minimising any potential salon closures due to ill health.

Hand Sanitiser.                                                                                                         You will be offered sanitiser on arrival for your booking.  Again this is to maximise hygiene in the clinic.
image of hairs on the lower face after 2 electrolysis treatments
image of hairs on the lower face after 3 electrolysis treatments
Image of Electrolysis Hair Removal on the chin and neck
Image of Electrolysis Hair Removal on the Upper Lip, Chin and Neck

Arriving for your appointment / what to bring with you.                                                                                                                                                                                            Arrive 5 minutes before your appointment.                                                                                                                                                                                                                      Stay in your car and phone Abigail on 07929 918 965 to confirm your arrival.                                                                                                                                                            If Abigail doesn't answer straight away, please stay in your vehicle and you will be contacted you as soon as possible.

Feel free to bring a bottle of water or drink with you.                                                                                                                                                                                              Water can be provided in paper cups if necessary.                                                                                                                                                                                              Umbrellas need to be left outside on the porch.                                                                                                                                                                                                          No food is allowed on the premises. If you have specific requirements,  please contact me before your appointment.                                                                                    This is a smoking and vaping-free premises.                                                                                                                                                                                                                  Any items of value left in your vehicle is done so at your own risk.                                                                                                                                                                            You leave your vehicle at your own risk                                                                                                                                                                                                                      Abigail Best Electrolysis is not responsible for any damage to or loss of property whilst attending your appointment.          

 Entering the Salon                                                                                                                                                                                                                                                       Once you are able to come into the clinic, walk through the black metal side gate and wooden gate into the back garden just off the cobbled pathway.                        Follow the path to the Cabin and you will be greeted.                                                                                                                                                                                                  Please close both gates into the back garden.                                                                                                                            

llness                                                                                                                                                                                                                                                                                      If you have a raised temperature, any Covid-19 symptoms, or you are unwell generally, your appointment will be rescheduled once you confirm you are well.     

 General                                                                                                                                                                                                                                                                                 Only the Client is allowed onto the premises unless a chaperone is required. Anyone else will need to remain in the vehicle.                                                                        Abigail cannot accept children onto the premises unless they are the client.                                                                                                                                                            Appointments will be kept to the time stated at the time of  booking.                                                                                                                                                                           If you are late, Abigail will try to accommodate your appointment, but will not be able to run past your allotted time out of respect for the next appointment.               If Abigail is running late she will endeavour to contact you to let you know. You may not be able to have the full treatment but you will either be offered a shortened treatment or be rescheduled to a more convenient time.                                                                                                                                                                                          You will not be charged for the missed part of your appointment.                                                                                                                                                                                If the salon has to be closed at short notice, you will be contacted as soon as soon as possible to re-arrange your booking.

Salon Facilities                                                                                                                                                                                                                                                                There are officially no toilet facilities available, however, there may be occasions when it is necessary for clients to have access to facilities. Let Abigail know and private facilities will be gladly made available.

Cancelling or Missing an Appointment                                                                                                                                                                                                                              Abigail will always try to reschedule your appointment and appreciates the majority of clients wouldn’t cancel or miss an appointment without good reason.              Call and letAbigail know even if you simply forgot,  so the slot can be offered to others or the time used efficiently.                                                                                        A missed or cancelled appointment within 24 hours of your treatment will be charged for in full, although if the slot is used by some one else, this will be taken into consideration.                                                                                                                                                                                                                                                                       If you are on a course you may lose that treatment.                                                                                                                                                                                                  This is not something that is taken lightly but the number of missed appointments without notice is rising and is having a financial impact.

Finally                                                                                                                                                                                                                                                                                   I Abigail would like to thank you for playing your part.                                                                                                                                                                                                      By attending your appointment, you are agreeing to abide by the above guidelines.                                                                                                                                                If you wish to discuss anything mentioned in this welcome letter please get in touch in writing and Abigail will gladly advise you further.

Thank you.                                                                                                                                                                                                                                                                          Abigail Best, BIAE                                                                                                                                                                                                                                                            Abigail Best Electrolysis.